Privacy Policy

Our website address is: https://www.projectmerchandise.com/
We at Project Merchandise are committed to protecting your privacy. This Privacy Policy applies to the information and data collected by Project Merchandise as a controller, including the information collected on this Website or through other channels as described below. This Privacy Policy describes how we collect, receive, use, store, share, transfer, and process your personal information. It also describes your choices regarding use, as well as your rights of access and correction of your personal information.
We periodically update this Privacy Policy to ensure we’re up-to-date with the latest regulations and legislation. We will post any privacy policy changes on this page and, if the changes are material, we will provide a more prominent notice by sending you an email notification.
While we will notify you of any material changes to this Privacy Policy prior to the changes becoming effective, we encourage you to review this Privacy Policy periodically. We will also keep prior versions of this Privacy Policy in an archive for your review.
If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at [email protected]

When You Visit our Website

You are free to explore the Websites without providing any personal data about yourself. When you visit the Websites or register for any of our services such as the Subscription Service, we request that you provide personal data about yourself, and we collect Navigational Information.

“Personal Data”

This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. personal data can also include information about any transactions, both free and paid, that you enter into on the Website, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or information that we acquire from service providers.

Navigational information refers to information about your computer and your visits to the Websites such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the “Use of Navigation Information” section below.

“Financial and Sensitive Information”

This refers to credit or debit card numbers, personal financial account information, National Insurance numbers, passport numbers, driver’s licence numbers or similar personal identifiers, racial or ethnic origin, physical or mental health condition or information, or other employment, financial or health information. We don’t normally collect sensitive information unless you are an employee.

Log Files

When you view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by Project Merchandise to provide general statistics regarding use of the Websites. For these purposes, we do link this automatically-collected data to other personal data such as name, email address, address, and phone number.

Information we Collect from Third Parties

From time to time, we may receive personal data about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities, and sources such as social media websites.

Information About Children

The Website is not intended for or targeted at children under 16, and we do not knowingly or intentionally collect personal information about children under 16. If you believe that we have collected personal information about a child under 16, please contact us at [email protected], so that we may delete the information.

How and Where Do We Store Your Data?

We only keep your personal data for as long as we need to in order to use it as described in this policy and for as long as we have your permission to keep it.

We will store some of your personal data in the UK. This means that it will be fully protected under the UK’s Data Protection Legislation.

We will store some of your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the EU GDPR and/or to equivalent standards by law. Transfers of personal data to the EEA from the UK are permitted without additional safeguards.

We may store some or all of your personal data in countries outside of the UK and EEA. These are known as “third countries”. We will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation. Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected by us.
We use third-party software and some of your data may be stored on their servers.

Steps We take to secure and protect your data include:

– All devices and computers that we store your data on are password protected;

– All devices and computers that we store your data have anti-virus software and are constantly updated to the most recent operating system; and

We only store your data on computers and devices owned by us or owned by any subcontractors that we use. We also use third-parties to handle the sale of and dispatch products on our behalf who may also store our data on their computers, servers and any such cloud storage they may access. We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.

We use the information we collect only in compliance with this Privacy Policy.

We never sell personal data to any third party.

We may sometimes contract with third parties to supply products and services to you on our behalf. These may include payment processing, goods facilitators, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your personal data. Where any of your personal data is required for such a purpose, We will take all reasonable steps to ensure that it will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.

Use of Personal Data

In addition to the uses identified elsewhere in this Privacy Policy, we may use your personal data to:

– improve your browsing experience by personalising the Website
– send information or Project Merchandise content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business;
– promote use of our services to you and share promotional and information content with you in accordance with your communication preferences;
– contact you about billing, account management, and other administrative matters;
– send information to you regarding changes to our Customer Terms of Service, Privacy Policy (including the Cookie Policy), or other legal agreements;
– investigate and help prevent security issues and abuse;
– and meet legal requirements.

We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your personal data to the third party.

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.

Customer Testimonials and Comments

We post customer testimonials and comments on our Website, which may contain personal data. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.

External Websites

Our Websites provide links to other websites of third parties. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

Retention of Personal Data

How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymise your data or, if this is not possible, then we will securely store your data and isolate it from any further use until deletion is possible.
We retain personal data that you provide to us where we have an ongoing legitimate business need to do so (for example, as needed to comply with our legal obligations or to resolve disputes).
When we have no ongoing legitimate business need to process your personal data, we securely delete the information or anonymise it or, if this is not possible, securely store your personal data and isolate it from any further processing until deletion is possible. We will delete this information at an earlier date if you so request, as described in the “How to Access & Control Your Personal Data” below.
If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.

Compelled Disclosure

We reserve the right to use or disclose your personal data if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.

Cookies

Project Merchandise use cookies or similar technologies (such as web beacons and JavaScript) to analyse trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole.

Flash Cookies and Other Third Party Tracking Technologies

The Adobe Flash Player (and similar applications) use technology to remember settings, preferences and usage similar to browser cookies but these are managed through a different interface than the one provided by your Web browser. This technology creates locally stored objects that are often referred to as “Flash cookies.” Project Merchandise does not use Flash cookies.

Third Party Tracking Technologies

The use of cookies and web beacons by any tracking utility company is not covered by our Privacy Policy or Cookie Policy.

Reviewing, Correcting and Removing Your personal data

You have the following data protection rights:

– You can request access, correction, updates or deletion of your personal
– You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.

– If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

– You have the right to complain to the Information Commissioner’s Office “ICO” about our collection and use of your personal information. Contact details for the ICO are available here: https://ico.org.uk/

– To exercise any of these rights, please contact us at [email protected] with the Subject: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.

You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, updating your communication preferences. Customers cannot opt out of receiving transactional emails related to their account with us.