Salary: £32-37k (plus commission)
Location: Flexible (with regular co-working in London)
Hours: 08:30 – 17:00

Job Overview:

As an Account Manager you will be tasked with maintaining customer relationships, in addition to cultivating new ones within complex accounts, by promoting Project Merchandise’s capabilities and commitment to sustainable & eco-friendly branded merchandise to existing audiences.

This position reports into the Sales Director, with your main responsibilities including growing existing client accounts, dealing with incoming leads and a small element of securing new business.

What You’ll Do:

  • Manage, maintain, and develop exceptional client relationships
  • Consistently achieve monthly and annual targets
  • Identify opportunities to grow existing clients
  • Understand business drivers behind requests and explain the Project Merchandise value proposition
  • Drive briefs from development through to delivery
  • Attend client meetings
  • Structure presentation of suitable ideas/products
  • Stay up to date with the latest products and advances in the industry
  • Maintain up to date CRM and order system
  • Be seen as a promotional merchandise expert through training and self-development
  • Manage customer and client expectations, and all subsequent follow-up necessary to close or expand business
  • Maintain exceptional supplier relationships
  • Quoting, including monitoring margins and currency conversions
  • Complete BPMA Level 1 and 2 training

What You’ll Need:

  • Two years’ experience in an account manager role within the promotional merchandise industry
  • Self-motivation, resilience, passion, and focus
  • The drive and ability to perform under tight deadlines
  • Strong organisation and multi-tasking skills
  • An interest in or working knowledge of sustainability issues
  • Willingness to learn and become an industry expert
  • Proficiency in Excel and PowerPoint